Q: What is your return policy?
A: We have a 100% satisfaction guarantee. If you are not completely satisfied with your purchase, you may request a full refund or exchange.
Q: Are your products organic?
A: Most of our medicinal and culinary herbs are organic. All of our cannabis flower is completely organic, grown with natural ingredients, and not sprayed with harmful chemicals. Growing style and pest control measures are documented and available upon request.
Q: How old do I need to be to enter the store?
A: By law, you must be 18 to enter, unless you posess a valid OMMA patient card and are accompanied by a parent or guardian.
update: 9-11-2020 OMMA has clarified that people under 18 years old are allowed to enter a dispensary with a parent or guardian! You are welcome to bring your children with you to Joe’s!
Q: Can I bring in my jar for a refill?
A: Yes, please return your clean, dry jar for a refill to receive $.50 off your purchase.
Q: Do you have discounts available?
A: Yes, we offer a 10% discount for educators, healthcare workers, first responders, veterans, disabled customers, & cancer patients.
Q: Can I stop taking the medicines my doctor prescribed and go on herbal medications only?
A: Many people have had success discontinuing their prescriptions with the use of herbs and healthy lifestyle. But, stopping prescriptions suddenly can cause serious injury or DEATH! If you want to stop taking prescription medications, please talk to your doctor first.
Q: I’m taking prescription medications, can I still take herbs?
A: Please talk to your doctor or pharmacist if you are planning to take herbs for a long duration and/or at high doses.
Q: Are your herbs proven to cure my disease or condition?
A: No. We do not claim to be able to diagnose, cure, or treat any diseases. The herbs we carry are food and they have been known to have medicinal effects.
Q: Will taking herbs be enough to make me feel healthier?
A: Sometimes taking herbs alone can make a person feel healthier, but for the best effect, they should be combined with a healthy diet and an active lifestyle.